Shipping and Delivery
Canceling and Returning
Yes, you can cancel an order as long as your order has not yet been shipped. Send us an email.
You have 14 days after receiving your order to notify us by e-mail that you want to return your order. This period starts from the moment you receive the item. From the moment you have indicated that you wish to return your item, you must send it back to us within 14 days.
We only accept items in the original packaging and in good condition.
You must handle the item you want to return with care.
Items must be sent by registered mail and must be securely packaged. We accept no responsibility for loss or damage to items that are returned.
Once we receive the items in good condition, we will refund you within 30 days, excluding any shipping charges.